Reviews in short
When a job is marked done, LYD Plumber texts the customer a link to leave a Google review. New reviews are monitored, and replies are drafted for you to approve. Only genuine customers are asked, and reviews are never filtered or bought.
The problem it solves
Happy customers rarely leave a review unless they are asked at the right time, and unanswered reviews look like nobody is home.
How it works
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Job marked done
In the CRM or your job management software.
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Review request sent
A short text with a direct link to your Google profile.
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Reply drafted
You approve the reply before it is posted.
What is included
- Automatic review requests after every job
- Google review monitoring
- Drafted replies on Elevate and above
- Review display on your website
For plumbers
Requests timed after the job is finished, not after the quote.
For handymen
Ideal for high-volume small jobs, where reviews build quickly.
Included in: Launch and above. Compare plans and prices (all prices + GST).
Questions about reviews
- Yes, as long as every genuine customer can review and reviews are not filtered, incentivised or written for customers.