Queensland
Brisbane plumbers know the pattern: a summer storm, then a wave of urgent calls at once. LYD Plumber gives Brisbane plumbing and handyman businesses an AI receptionist, missed-call text-back, a CRM and a website, set up for Queensland rules: Queensland Building and Construction Commission (QBCC) as the regulator, and reminders for the paperwork that applies there.
What is different in Brisbane
The AI receptionist sorts genuine emergencies from routine work, sends urgent jobs to the on-call plumber and books the rest for business hours.
Notifiable work is registered with the QBCC within 10 business days of completing the work. A reminder from the invoice date keeps it on time.
Typical service area we set up: Greater Brisbane, Logan, Ipswich, Moreton Bay and the Redlands.
QLD rules at a glance
Queensland Building and Construction Commission (QBCC). Licenses plumbers, drainers and building contractors.
Plumbing and drainage are occupational work in Queensland. An occupational licence is needed to perform or supervise plumbing or drainage work at any value, and a QBCC contractor licence is needed to contract for it.
Up to $3,300 needs a licence or registration
A handyman does not need a QBCC licence for building work valued at $3,300 or less, as long as it is not electrical or plumbing work and does not need an occupational licence.
General information only, not legal advice. Rules change: check with QBCC or your own adviser before relying on a figure.
What you get
Questions
This page is general information, not legal advice. Where we could not confirm a figure from an official source, we have said so rather than guessed.
Book a free demo
Book a free 20-minute demo. We will show you the AI receptionist answering a call for a business like yours, and how jobs flow into the CRM. Tell us your trade, team size and the job software you use.
Call us and we will book your demo while you are on the phone, at a time that fits around your jobs.
Or email sales@lydplumber.com.au with your trade and suburb.
