From VBA to BPC
The BPC replaced the VBA on 1 July 2025. We update regulator references across your website, quote templates and AI receptionist answers as part of set-up.
Victoria
Melbourne plumbers now answer to the Building and Plumbing Commission, and plenty of websites, quotes and signatures still name the VBA. LYD Plumber gives Melbourne plumbing and handyman businesses an AI receptionist, missed-call text-back, a CRM and a website, set up for Victoria rules: Building and Plumbing Commission (BPC) as the regulator, and reminders for the paperwork that applies there.
What is different in Melbourne
The BPC replaced the VBA on 1 July 2025. We update regulator references across your website, quote templates and AI receptionist answers as part of set-up.
Jobs over $750 need a compliance certificate within five days, and certificates bought from 22 September 2025 expire 12 months after purchase. Both dates can be tracked in the CRM.
Suburb pages for the growth corridors and the inner city let you rank where you actually want the work.
Typical service area we set up: Greater Melbourne, from the Mornington Peninsula to the northern and western growth corridors.
VIC rules at a glance
Building and Plumbing Commission (BPC). Replaced the Victorian Building Authority (VBA) on 1 July 2025.
The Building and Plumbing Commission began on 1 July 2025, bringing together the functions of the VBA, Domestic Building Dispute Resolution Victoria and the domestic building insurance arm of the VMIA. Victorian plumbers hold either a registration or a higher-level licence in each class of work, and only a licensed plumber can sign a compliance certificate.
More than $10,000 needs a licence or registration
Domestic building work costing more than $10,000, including labour and materials, needs a builder registered with the BPC, and the same value triggers a major domestic building contract.
General information only, not legal advice. Rules change: check with Building and Plumbing Commission or your own adviser before relying on a figure.
What you get
Questions
This page is general information, not legal advice. Where we could not confirm a figure from an official source, we have said so rather than guessed.
Book a free demo
Book a free 20-minute demo. We will show you the AI receptionist answering a call for a business like yours, and how jobs flow into the CRM. Tell us your trade, team size and the job software you use.
Call us and we will book your demo while you are on the phone, at a time that fits around your jobs.
Or email sales@lydplumber.com.au with your trade and suburb.